Right Towing: FAQ
What areas of Chicago do you serve?
We proudly serve all of Chicago and the surrounding suburbs. Please check our service area map on our website or call us to confirm if we cover your location.
What are your hours of operation
We offer 24/7 emergency towing services, 365 days a year. We're always here when you need us.
Are you licensed and insured?
Yes, we are fully licensed and insured to operate in the city of Chicago and the state of Illinois. Your vehicle is in safe hands with us.
How quickly can you arrive at my location?
Our response times vary depending on traffic and location, but we strive to arrive as quickly as possible. We will provide you with an estimated arrival time when you call.
How do I request a tow?
Simply call us at [Your Phone Number]. Be prepared to provide your name, location, vehicle information, and the destination you need your vehicle towed to.
Services Offered
What types of towing services do you offer?
We offer a wide range of services, including:
- Emergency towing
- Flatbed towing
- Wheel lift towing
- Motorcycle towing
- Long-distance towing
- Jump starts
- Tire changes
- Fuel delivery
- Lockout services
- Roadside assistance
Can you tow my [specific vehicle type]?
Yes, we can tow most vehicle types, including cars, trucks, SUVs, motorcycles, and light-duty vehicles. Please inform us of your vehicle's make and model when you call.
Do you offer flat tire changes?
Yes, we provide on-site tire change services. If you have a spare tire, we can install it for you.
Can you jump-start my car?
Yes, we offer jump-start services for dead batteries.
What if I run out of gas?
We provide fuel delivery services to get you back on the road.
What if I'm locked out of my car?
We offer lockout services to help you regain access to your vehicle.
Pricing and Payment
How much does a tow cost?
Towing costs vary depending on several factors, including:
* Distance of the tow
* Type of vehicle
* Time of day
* Specific service needed
* Any additional services required.
We will provide you with a quote before we dispatch a driver.
What forms of payment do you accept?
We accept cash, major credit cards (Visa, Mastercard, American Express, Discover), and some digital payment options.
Do you offer any discounts?
We may offer discounts for certain situations or memberships. Please inquire when you call.
What if my insurance covers towing?
We can work with your insurance company. Please provide us with your insurance information when you call.
What if I run out of gas?
We provide fuel delivery services to get you back on the road.
Vehicle and Property
What happens if my vehicle is damaged during towing?
We take every precaution to ensure the safety of your vehicle. In the unlikely event of damage, our insurance will cover the necessary repairs.
Where will you tow my vehicle?
We can tow your vehicle to any location you specify, such as your home, a mechanic shop, or an impound lot.
Can I ride in the tow truck with my vehicle?
Due to safety regulations and insurance policies, we generally do not allow passengers to ride in the tow truck.
What should I do if my car has been impounded?
We can assist you with towing your vehicle from the impound lot. You will need to contact the impound lot directly for information regarding release procedures and fees.
Chicago Specific Questions
Do you handle towing in Chicago's heavy traffic areas?
Yes, we are experienced in navigating Chicago's traffic and can provide towing services in even the most congested areas.
Are you familiar with Chicago's parking regulations?
Yes, we are well-versed in Chicago's parking regulations and can help you avoid further parking-related issues.
Do you work with the Chicago Police Department for accident towing?
Yes, we work with the Chicago Police Department and other local law enforcement agencies.
Do you pick up from Ohare or Midway airport?
Yes we provide services to both airports.
